Terms of Service

Effective Date: 8/7/26

1. Welcome to the Revolution

You're here because you've got something to say. We're here to help you say it... clearly, legally, and with postage.

By using Angry Letters, you're agreeing to these Terms. They're not super complicated, but you should read them anyway.

2. What You're Responsible For

We print and mail the words you submit. They're your words.

You agree that your Letter:

• Won't include illegal threats, harassment, hate speech, or defamatory lies.
• Will be something your grandma wouldn't be ashamed to see - tough, but fair.

If you submit something that breaks the rules or the law, and we notice it, we won't send it. Simple as that.

3. Email Verification and Secure Access

To send a letter, you must provide a valid email address and complete verification.

We use verified email for order notices, mailed status updates, and secure reply access notifications.

If verification fails, expires, or looks suspicious, we may pause or block sends until verification is completed again. Real letters deserve real guardrails.

4. What We're Responsible For

We'll take your Letter, print it, put a real stamp on it, and send it via USPS. After it leaves our hands, we can't promise when or how fast it arrives... that's between USPS and the universe.

We're not mind-readers or private investigators. We're not liable if:

• You send a Letter to the wrong address,
• It doesn't get the reaction you want,
• Or the recipient frames it in their office and laughs at you every day.

5. Our Guarantee to Send

We guarantee that every accepted Angry Letter order (including eligible free sends and paid sends) is printed, addressed, stamped, and placed into U.S. mail within 2–3 business days of acceptance.

Once it leaves our hands and enters the postal system, we can't control delays, rerouting, or delivery failures. But we'll do our part to make sure your rage gets postage and your message gets moving.

If we fail to mail your letter due to an internal error (printing failure, file corruption, fire caused by extreme anger), we'll either resend it or issue a full refund. Your choice.

We're not responsible for incorrect addresses provided by users or letters rejected by the recipient (but if you need help finding the best address, we've got AI for that).

6. Free Sends, Reply Unlocks, and Refunds

When available, Angry Letters may let you send a letter without upfront send payment.

If your recipient replies and that reply is approved, we may require a separate response-unlock payment before you can read it.

No reply means no response-unlock payment. We don't charge you for a mailbox staying quiet. Sending a letter does not guarantee a reply.

We don't offer refunds unless something truly messed up happens, like:

• You were charged but your paid service was not delivered.
• You were charged twice (ouch).
• A technical issue on our side broke the promised access.

We don't give refunds just because:

• You changed your mind.
• You're not sure the letter was delivered.
• The recipient didn't reply.
• You didn't like what they said back.

If a payment is reversed, disputed, or refunded, related access may be reduced or removed. That's not drama, that's payment compliance.

7. Fair Use and Anti-Abuse

Free-send access is for real grievances, not turning one person's mailbox into your personal drum circle.

You may not repeatedly send free letters to the same recipient, evade anti-abuse controls, or use the service for fraud.

Fair use is determined case by case. We may limit, hold, decline, or cancel sends or access when needed to protect users, recipients, and platform integrity.

8. Intellectual Property

Your words are yours. But by submitting a Letter, you give us permission to print, mail, and (if necessary) show it to a judge if things ever go sideways.

All Angry Letters branding, site content, and general badassery belongs to us.

9. Legal Stuff (a.k.a. Covering Our Butts)

We're not responsible for how people react to your Letter. We're not your therapist, your lawyer, or your emotional support dog.

Maximum liability? If something terrible happens because of your Letter (unlikely, but hey, lawyers make us say this), you agree our maximum responsibility is whatever you paid us. Nothing more.

10. Updates

We might tweak these Terms sometimes to keep things fresh and legal. We'll post updates on our site. If you keep using the service, that means you're cool with it.

11. Questions?

Send us a friendly (or angry, we can take it) email at: support@angryletters.us