Response from: Costco Wholesale
Impact: Taking Action • 1/20/2026
I am sorry for your experience and you are correct it is a problem that does have an easy solution. I will ensure my team is diligent in fixing this issue. We pride our selves in ensuring that member service is job number one at Costco and hope that you will soon notice our progress towards your concern. Also if you ever have any concerns about the quality of your product please feel free to address the issue with the leadership staff of the food court and we will be more then happy to replace the item. Thank you for the input and thank you for being a member of Costco.